Informational English translation of the Cartelta terms of use for access to services, security duties, data handling, payment, liability, and dispute handling.
This English page is provided for information only. The Russian version remains authoritative where that position applies to the company.
Agreement means these Terms of Use, together with any order form, statement of work, annex, or other document that expressly refers to them.
Service means Cartelta software, account area, reports, evidence exports, monitoring functionality, and related consulting or support services made available by Cartelta.
Customer Data means data uploaded, submitted, or made available by the customer or authorized users, including information that may be personal data under applicable law.
Subject to the agreement and applicable law, Cartelta grants the customer a limited, non-exclusive right to access and use the service for the customer's internal business purposes.
Cartelta may update, improve, modify, or temporarily suspend parts of the service for scheduled or emergency maintenance, security reasons, or operational needs.
The customer is responsible for authorized users, account credentials, password hygiene, and prompt notification of suspected unauthorized access.
Cartelta and its licensors retain all rights to the service, software, user interface, documentation, templates, reports, and know-how, except for rights expressly granted to the customer.
The customer may not copy, decompile, reverse engineer, resell, sublicense, or provide the service to third parties except where mandatory law allows it or Cartelta has given written permission.
Customer Data remains owned by the customer or by the parties that lawfully provided it to the customer. Cartelta processes Customer Data only to provide, secure, support, and improve the service, or as otherwise agreed.
Personal data is processed under the Privacy Policy and applicable personal data rules. Russian personal data localization requirements may apply where Russian citizens' personal data is collected or stored.
Cartelta may help collect technical artifacts, script inventories, page baselines, monitoring events, reports, and related evidence for PCI DSS discussions.
The service does not replace the customer's own compliance program, risk assessment, legal review, internal controls, QSA assessment, or formal PCI DSS validation.
Fees, payment terms, subscription periods, and taxes are defined in the applicable order or commercial agreement.
Cartelta may suspend access if payment is overdue, if the customer materially breaches the agreement, or if continued access creates a security, legal, or operational risk.
Each party must protect confidential information received from the other party and may disclose it only as permitted by the agreement, required by law, or necessary for approved service delivery and support.
The service is provided on an as-is and as-available basis to the maximum extent permitted by law. Cartelta does not guarantee uninterrupted operation, error-free results, or a particular compliance outcome.
Liability limits, exclusions, indemnity obligations, and mandatory exceptions are governed by the applicable agreement and Russian law where that law applies.
The agreement remains in effect for the applicable subscription or order term unless terminated under the agreement.
After termination, access to the service may stop. Provisions on confidentiality, liability, payment, data handling, governing law, and dispute resolution continue where their nature requires survival.
Unless a signed agreement states otherwise, the terms are governed by the laws of the Russian Federation where that legal position applies to the company.
The parties should first attempt to resolve disputes through a written pre-trial claim process before filing with the competent court.
Cartelta may update these terms by publishing a new version with a revision date. Continued use after the effective date may mean acceptance of the updated version where legally valid.
If these informational English terms conflict with a signed order, service agreement, or the authoritative Russian version, the signed or authoritative document prevails according to the applicable legal position.
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